Refunds & Exchanges
In the event that you do not completely adore your Muehleder purchase, we are more than happy to welcome back your unworn, unwashed, and undamaged product. Kindly complete the form located on the reverse side of your invoice and enclose it together with your return. You can reprint it here.
Prior to proceeding, we recommend acquainting yourself with our return policy to ensure a seamless procedure:
- Products being returned or exchanged must be accompanied by their original packaging, tags, and must be in the same condition as they were received.
- You have a 100-day window to mail back your order for an exchange.
- For returns, you have a 14-day period from the date of receipt to mail in or drop off your return.
- Should your order arrive later than the promised timeframe, you will be eligible for a refund of your shipping charges.
- Items labeled as "Made to Order" are eligible for exchanges only.
- Items designated as "Final Sale" cannot be returned or exchanged under any circumstances.
- Items purchased during a sale can be exchanged or returned, but only for store credit.
- Please note that shipping costs are not included in refunds.
- Any "Flash Sale" items that were already marked as "Sale" items are considered final sale.
- Allow a duration of 5-7 days for the refund to be credited to your chosen payment method.
- Kindly ensure your exchanged items are properly labeled and dispatched to the following address: 260 West 54th Street 14B New York, NY 10019